Learn more about refund eligibility and how to request one at Refunds for Vimeo subscriptions. Refunds are not automatic upon cancellation, however, in some cases you may be eligible for a refund. Can I get a refund if I cancel my membership? You will not be charged for the next billing period if you cancel in advance. You can cancel your subscription at any time before the renewal date listed on your billing settings page. Learn how to cancel your subscription from Google Play Support with the instructions at Cancel, pause, or change a subscription on Google Play.Learn how to cancel your subscription from Apple Support with the instructions at Cancel a subscription from Apple.If you are subscribed through Apple or Google Play, Vimeo is unable to access your billing information to offer a refund if you are eligible. How do I cancel my membership if I subscribed via Apple or Google Play? If you have already turned off auto-renewal for your free trial or subscription, your plan will automatically be cancelled upon the next billing cycle. If you've already created a password, and it's not working, you can reset or set a password to log in on that page or use the email link method below. On the next page, enter your password and click Sign In. If you are on an Enterprise plan you need to contact your account manager to cancel your plan. Enter your email address on the login page.You may choose to delete your account instead. If you are on a Free or Basic plan you are not being charged and therefore cannot cancel your subscription.To cancel the automatic renewal of your subscription or free trial:ĭepending on which plan you have, the Cancel subscription button will look like one of these two images:
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